Site Location: About Arista

About Us

Arista is a trading name of Arch Insurance (UK) Limited, a commercial insurance provider specialising in property, liability and motor insurance protection for businesses throughout the UK.

We offer a different perspective on commercial insurance; designing our processes around our brokers' needs to reduce their frictional costs, whilst at the same time delivering financial security and stability to policyholders.

Dedicated to providing commercial insurance through regional brokers, Arista does not deal direct.

Managing Excellence

Our management team is based at the heart of the insurance district in London.

We service our key broker markets through expert underwriting teams based across the UK at a number of regional offices.

Since we began trading in 2007, we have invested heavily in recruiting the right insurance professionals who will exceed expectations and establish close relationships with our brokers wherever they are based.

Instant Quotes

Arista Insurance, Commercial Insurance Underwriter, Online Trading, Get Quotes Online Arista offers our brokers instant online quotes; allowing brokers to quote and purchase commercial policies conveniently from their PC.

Improvements to Arista’s online trading service means brokers can now
  - make mid-term adjustments to clients’ policies
  - adjust renewal information
for all Online Trading policies.

Arista has invested in online trading technology to provide our brokers with accurate and instant underwriting, which in turn means the resource they must dedicate to liaising with insurers is reduced - saving them both time and money.


Arista has dedicated claim helplines for motor, windscreen and non-motor claims. Claims can happen at anytime, so our helplines are available 24 hours a day, 365 days of the year.

Arista Insurance, Commercial Insurance Underwriter

Should you need to complain

If You have any enquiry arising from Your Policy please contact Your insurance agent who arranged the Policy for You or the local Arista office quoting the Policy number in all cases

If You have a complaint arising from Your Policy please contact
Complaints Manager
Arch Insurance (UK) Limited
5th Floor, Plantation Place South
60 Great Tower Street
London EC3R 5AZ

After this action if You are still not satisfied with the way a complaint has been dealt with Your complaint may also be referred to the Financial Ombudsman Service The address is

Financial Ombudsman Service
Exchange Tower
London E14 9SR

Telephone: : 0800 023 4567/ 0300 123 9 123
Fax: 020 7964 1001

The Financial Ombudsman Service is an independent service in the UK for settling disputes between consumers and businesses providing financial services

Following the complaints procedure does not affect Your rights to take legal proceedings

Premium Finance

Arista offers premium finance to every Arista policyholder. By taking out a premium finance plan, policyholders can pay their insurance premiums in instalments and manage their businesses cash flow.

Arista policyholders who pay their premiums by instalments can access their premium finance account online at where you can
  • View your account details, including correspondence and credit agreements
  • Update your bank and address details
  • Instantly settle any missed payments by credit or debit card
Arista Brokers - Click here to see the premium finance sales script advice for telephone and face to face or by post applications.


Arista uses the online service ARC (Accounts Reconciliation Centre) allowing brokers to access their statements online.

For more information click here.

Company Registration

Arista is a trading name of Arch Insurance (UK) Limited, Registered in England No. 4977362

Registered address: 5th Floor, Plantation Place South, 60 Great Tower Street, London, EC3R 5AZ.
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority
and the Prudential Regulation Authority. FCA Register Number 229887.

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Find out more about Arista at our frequently asked questions page