Site Location: About Arista

About Us

Arista is a trading name of Geo Underwriting Services Limited

Arista is a commercial insurance provider specialising in property, liability and motor insurance protection for businesses throughout the UK.

We offer a different perspective on commercial insurance; designing our processes around our brokers' needs to reduce their frictional costs, whilst at the same time delivering financial security and stability to policyholders.

Dedicated to providing commercial insurance through regional brokers, Arista does not deal direct.


Arista Security

Arista Insurance, Commercial Insurance Underwriter Arista arranges insurance for commercial property, liability and motor classes of business which are underwritten by Ageas Insurance Limited (AIL) and certain underwriters at Lloyd's. As a result, policyholders benefit from the overall financial strength rating given to: Lloyd's of A+ (Strong) from Standard & Poor's, an AA- (Very Strong) from Fitch Ratings and A (Excellent) from A.M. Best and to AIL of A from Standard & Poor's, an A+ (Very Strong) from Fitch Ratings



Managing Excellence


Our management team is based at the heart of the insurance district in London.

We service our key broker markets through expert underwriting teams based across the UK at a number of regional offices.

Since we began trading in 2007, we have invested heavily in recruiting the right insurance professionals who will exceed expectations and establish close relationships with our brokers wherever they are based.



Instant Quotes

Arista Insurance, Commercial Insurance Underwriter, Online Trading, Get Quotes Online Arista offers our brokers instant online quotes; allowing brokers to quote and purchase commercial policies conveniently from their PC.


Improvements to Arista’s online trading service means brokers can now
  - make mid-term adjustments to clients’ policies
  - adjust renewal information
for all Online Trading policies.

Arista has invested in online trading technology to provide our brokers with accurate and instant underwriting, which in turn means the resource they must dedicate to liaising with insurers is reduced - saving them both time and money.


Claims

Arista has dedicated claim helplines for motor, windscreen and non-motor claims. Claims can happen at anytime, so our helplines are available 24 hours a day, 365 days of the year.


Arista Insurance, Commercial Insurance Underwriter

Our Partners

Arista Insurance, Commercial Insurance Underwriters

Arista is supported by Ageas Insurance Limited and Lloyd’s insurance underwriting business Arch and Markel; as insurers of the core underwriting capacity for commercial property, liability and Ageas Insurance Limited for motor classes of business.


Arista is also delegated authority holder for ARAG plc, HSB Engineering Insurance Limited and Hiscox Insurance Company Limited for other classes of insurance.



Should you need to complain

If You have any enquiry arising from Your Policy please contact Your insurance agent who arranged the Policy for You or the local Arista office quoting the Policy number in all cases


If You have a complaint arising from Your Policy please contact
Paul Dilley
Chief Executive Officer
Geo Underwriting Services Limited
55 Bishopsgate, London EC2N 3AS
or the local Arista office

For policies incepted or renewed on or AFTER 1st of May 2016
Should you remain dissatisfied with our final response, you may, if eligible, refer your complaint to the Financial Ombudsman Service (FOS). The Financial Ombudsman Service is an independent service in the UK for settling disputes between consumers and businesses providing financial services. The FOS’s contact details are as follows:


Financial Ombudsman Service
Exchange Tower
London E14 9SR
Email: complaint.info@financial-ombudsman.org.uk
Telephone: +44 (0)300 123 9 123
Website: www.financial-ombudsman.org.uk


For policies incepted or renewed BEFORE 1st of May 2016
Should you remain dissatisfied with the response that you receive from us, you may if you wish, refer your complaint to Lloyd's. Lloyd’s will investigate the matter and provide a final response. Lloyd's contact details are as follows:

Complaints
Lloyd's
One Lime Street
London EC3M 7HA
Email: complaints@lloyds.com
Telephone: +44 (0)20 7327 5693
Fax: +44 (0)20 7327 5225
Website: www.lloyds.com/complaints


Ultimately, should you remain dissatisfied with Lloyd's final response, you may, if eligible, refer your complaint to the Financial Ombudsman Service (FOS). The Financial Ombudsman Service is an independent service in the UK for settling disputes between consumers and businesses providing financial services. The FOS’s contact details are as follows:

Financial Ombudsman Service
Exchange Tower
London E14 9SR
Email: complaint.info@financial-ombudsman.org.uk
Telephone: +44 (0)300 123 9 123
Website: www.financial-ombudsman.org.uk

Arista Awards

2017
Insurance Business MagazineArista has been recognised as one of the top 15 MGAs in the country by Insurance Business UK, due to scoring highly in the three main areas of interest to brokers- Underwriting responsiveness and turnaround time, Claims responsiveness and Premium pricing... in the latest report by Insurance Business UK.

2014
Arista was, once again, a finalist at the British Insurance Awards in the category of Underwriting Agency of the Year.

We were also shortlisted in the categories of ‘Small Commercial Combined Team of the Year’ and ‘Managing General Agents Team of the Year’ at the Underwriting Service Awards.

2013 Arista Award
Arista won the Insurance Times Awards 'MGA of the Year' and 'Commercial Combined
Team of the Year (smaller risks)' at the Underwriting Service Awards.

We were also finalists for the British Insurance Awards’ ‘Underwriting Agency of the Year’, Underwriting Service Awards’, ‘Commercial Property Team of the Year’ and ‘Commercial Motor Team of the Year’.

2012
Arista AwardArista was voted Commercial Property Team of the Year at the Underwriting Service Awards.

At the same event, we were also short listed in the category Commercial Motor Underwriting Team of the Year.

Arista was a finalist for both the Underwriting Agency of the Year at the British Insurance Awards and for MGA of the Year at the Insurance Times Awards.


2011
Arista was short listed in the Underwriting Service Awards in the category 'Commercial Combined (Smaller Risks) Underwriting Team of the Year' for 2011.


2010
Arista has been short listed for the inaugural Underwriting Service Awards 2010, for 'Small Commercial Combined Underwriting Team of the Year'.


2009
Arista was short listed for two categories in the Insurance Times Awards - Commercial Lines Insurer of the Year and General Insurer of the Year.

Insurance Times Award

2007
Arista is the very proud winner of the Insurance Times' New Entrant of the Year award 2007.



Premium Finance

Arista offers premium finance to every Arista policyholder. By taking out a premium finance plan, policyholders can pay their insurance premiums in instalments and manage their businesses cash flow.


Arista policyholders who pay their premiums by instalments can access their premium finance account online at www.mypremiumcredit.com where you can
  • View your account details, including correspondence and credit agreements
  • Update your bank and address details
  • Instantly settle any missed payments by credit or debit card
Arista Brokers - Click here to see the premium finance sales script advice for telephone and face to face or by post applications.

Arc

Arista uses the online service ARC (Accounts Reconciliation Centre) allowing brokers to access their statements online.


For more information click here.

Company Registration

Arista is a trading name of Geo Underwriting Services Limited, Registered in England No. 4070987.

Registered Address: Towergate House, Eclipse Park, Sittingbourne Road, Maidstone, Kent ME14 3EN
Authorised and regulated by the Financial Conduct Authority. FCA Register Number 308400.

Geo Underwriting Services Limited is a coverholder for certain leading Insurers.

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Find out more about Arista at our frequently asked questions page