Site Location: Make a Claim

Make a Claim

If you need to make a claim, please call the relevant helpline number below.

To save time, please have your policy number to hand when you call. (Your policy number will begin 'APL' followed by five digits and three letters.)

Your policy documentation provides more details of the claims procedure. If you have a need to seek additional assistance please contact your insurance agent.

Motor claims (Accident, Fire, Theft or Vandalism)-

0844 800 9906 (open 24 hours a day 365 days a year with a nationwide approved repairer network)

Motor windscreen claims -

0844 800 2751 (open 24 hours a day 365 days a year)

Management Liability Portfolio (MLP) and Directors and Officers -

Email: hicliability.claims@hiscox.com

Professional Indemnity Insurances -

Write to: The Claims Manager, Arista Claims, Fishburns, 60 Fenchurch Street, London EC3M 4AD
Tel: 020 7280 8888  
Fax: 020 7280 8899  
Email: aristaclaims@fishburnslaw.com

All other claims -

Contact Robins Claims Solutions on 0844 770 5150 who provide our claims service and are authorised to handle and settle claims on our behalf.